Guides & Insights

Make informed decisions when fraud is suspected

Practical resources to help you recognise warning signs, preserve useful evidence and understand the recovery process.

Report suspected fraud

Featured resources

Start with the essentials

Clear, general information for common questions. Case-specific advice requires a review of your circumstances.

Digital security shield protecting cryptocurrency assets

Prevention guide

Crypto safety: practical checks before you send

A concise checklist for reviewing platforms, payment requests, wallet instructions and unexpected investment offers.

Ask a safety question
Financial records being reviewed for investment recovery

Recovery guide

What to do after suspected investment fraud

The immediate steps that can help preserve records, reduce further loss and prepare a clearer report.

View recovery support
Blockchain transactions connected during a forensic analysis

Investigation explainer

How blockchain forensics supports a case

An accessible overview of transaction tracing, evidence preparation and the limits of blockchain analysis.

Discuss your case

Scam Awareness Video

Help others recognise and avoid scams

This short public-awareness video from the U.S. Federal Trade Commission explains why sharing scam warnings can help protect others.

External educational content provided by the Federal Trade Commission. CyberRecovery is not affiliated with or endorsed by the FTC.

Prepare your information

What to gather for a first review

Do not alter or delete records. Keep original files where possible and avoid sharing passwords, recovery phrases or private keys.

  • Transaction IDs, bank records or payment receipts
  • Wallet addresses, platform names and account details
  • Emails, messages, phone numbers and profile links
  • A simple timeline of events and amounts transferred
Request a case review

If the transfer was recent

Contact the bank, exchange or payment provider involved as soon as possible and ask what fraud or recall procedures may be available.

Beware of recovery scams

Treat guaranteed outcomes, urgent advance payments and requests for wallet seed phrases as warning signs. Verify who you are dealing with independently.

Need help applying this to your case?

Share a concise summary and the CyberRecovery team can explain the most relevant next step.

Contact the team